Overview

This highly interactive Disability Awareness course is available to Taxi and Private Hire drivers.

Course Content

The course aims to provide Taxi and Private Hire drivers with a knowledge and understanding of disabilities, their responsibilities and best practice protocols to provide safe and secure transport to all passengers. The candidate will be able to:

• Understand what is meant by the term disability
• Understand the law and legal requirements around disability
• Understand different types of disability
• Understand how to load and secure passengers and wheelchairs
• Understand best practice when interacting with a disabled passenger
• Understand the regulations about assistance dogs
• Understand their duty of care responsibilities and best practice protocols

Learning will be consolidated via an end of course pass or fail multiple choice Knowledge Check

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Locations

Due to social distancing this course is currently being delivered virtually via Zoom.